Privacy Policy
Effective Date: January 15, 2025
We understand that managing your finances means trusting someone with sensitive information. This policy explains how Thinksharpconnection handles your data when you use our budget communication services.
Who We Are and What This Covers
Thinksharpconnection operates from Thailand, providing budget communication and financial planning tools. This policy applies to all services we offer through thinksharpconnection.com and any related platforms.
When we talk about "personal data," we mean anything that could identify you as an individual. That includes obvious things like your name and email, but also less obvious information like your IP address or browsing patterns on our site.
Important: We operate under Thailand's Personal Data Protection Act (PDPA), which came into full effect in 2022. You have specific rights under this law, and we take those seriously.
Information We Collect
What You Give Us Directly
When you sign up for our services or contact us, you provide information like your name, email address, phone number, and company details. If you're using our budget tools, you might share financial data like income figures, expense categories, or budget goals.
What We Gather Automatically
Like most websites, we collect technical information when you visit. This includes your device type, browser, IP address, and which pages you view. We use this to understand how people use our site and where we can improve things.
Cookies and Similar Tech: We use cookies to keep you logged in and remember your preferences. Some cookies help us analyze site traffic. You can control these through your browser settings, though disabling them might affect how our site works for you.
Information From Other Sources
Sometimes we receive data from third parties. For example, if you sign up using a business email, we might get basic company information from public business registries. We only use verified sources and follow proper data protection standards.
How We Use Your Information
We're not in the business of collecting data for its own sake. Everything we gather serves a specific purpose:
- Providing and improving our budget communication services
- Sending you information about your account or services you've requested
- Responding to your questions and support requests
- Analyzing how our platform is used to make it better
- Protecting against fraud and security threats
- Meeting legal obligations under Thailand law
We won't use your financial data for marketing purposes. If you've shared budget information with us, that stays strictly within the context of the services you're using.
We'll never sell your personal information to third parties. That's not our business model, and it never will be.
Who Sees Your Data
Within Our Team
Only team members who need access to do their jobs can see your information. Our support staff might view your account details to help you. Our developers might see anonymized usage data to improve features.
Service Providers
We work with carefully selected companies that help us operate. This includes hosting providers, email services, and analytics tools. These partners can only use your data to provide services to us, not for their own purposes.
Current Service Categories: Cloud hosting (for storing data securely), email delivery (for sending account notifications), payment processing (if you use paid features), and analytics (for understanding site usage patterns).
Legal Requirements
We might need to share information if required by Thailand law, court order, or government regulation. We'll notify you when legally permitted to do so.
Business Transfers
If Thinksharpconnection is acquired or merged with another company, your data would transfer as part of that transaction. You'd be notified and given options regarding your information.
Your Rights Under Thailand Law
The PDPA gives you several specific rights. Here's what you can do and how to exercise those rights:
Access and Portability
You can request a copy of all personal data we hold about you. We'll provide this in a commonly used digital format within 30 days. There's no charge for your first request in a 12-month period.
Correction
If information we hold is wrong or outdated, you can ask us to fix it. For most account details, you can make changes directly through your account settings.
Deletion
You can request that we delete your personal data. We'll honor this unless we have a legal reason to keep it (like tax records we're required to maintain for seven years under Thailand revenue law).
Objection and Restriction
You can object to certain types of data processing or ask us to restrict how we use your information. For example, you might want us to stop sending newsletters while keeping your account active.
How to Exercise These Rights: Email us at info@thinksharpconnection.com with your request. We'll verify your identity (usually by confirming details from your account) and respond within 30 days. If we need more time, we'll explain why.
Right to Complain
If you're not satisfied with how we handle your data, you can file a complaint with Thailand's Personal Data Protection Committee. We'd prefer to resolve issues directly, but you have this right regardless.
How We Protect Your Information
Security isn't just about technology. It's about processes, people, and constant vigilance.
Technical Measures
- All data transmission uses encryption (TLS 1.3 or higher)
- Passwords are hashed using industry-standard algorithms
- Regular security audits and vulnerability assessments
- Automated backup systems with encryption at rest
- Access logging and monitoring for unusual activity
Organizational Measures
Our team receives regular training on data protection. We use role-based access controls, meaning people only see data they need for their specific job. We have incident response procedures ready if something goes wrong.
If There's a Breach: We'll notify affected users within 72 hours of discovering any security incident that compromises personal data. You'll get specific information about what happened and what steps to take.
How Long We Keep Your Data
We don't keep information longer than necessary. Here are our general retention periods:
- Active accounts: As long as your account remains open
- Closed accounts: 90 days after closure (unless you request immediate deletion)
- Financial records: Seven years (required by Thailand Revenue Department)
- Support communications: Three years
- Marketing preferences: Until you unsubscribe or request deletion
- Analytics data: 26 months in identifiable form, then anonymized
These are guidelines. If you want your data deleted sooner (and we're legally able to do so), just ask. We'll honor your request within 30 days.
International Data Transfers
We primarily store data on servers located in Thailand. However, some of our service providers operate internationally. When we transfer data outside Thailand, we ensure adequate protection through:
- Standard contractual clauses approved by data protection authorities
- Verification that the receiving country has adequate data protection laws
- Additional security measures for sensitive financial information
You have the right to ask about specific safeguards we've put in place for any international transfers involving your data.
Children's Privacy
Our services aren't designed for anyone under 20 years old (the age of majority in Thailand). We don't knowingly collect information from minors. If we discover we've inadvertently gathered data from someone under 20, we'll delete it immediately.
Parents or guardians who believe we might have information about their child should contact us right away.
Changes to This Policy
We'll update this policy occasionally as our practices evolve or laws change. When we make significant changes, we'll notify you by email and display a notice on our site for at least 30 days.
The "Effective Date" at the top shows when the current version took effect. You can always find the latest version at thinksharpconnection.com/privacy-practices.html.
If you disagree with changes we make, you can close your account. Continuing to use our services after changes take effect means you accept the updated policy.